stationplay Privacy Policy

When you access stationplay on your Android device, through an iOS browser, or via desktop, you share certain information with us to set up and verify your account, process your deposits and withdrawals, and personalise your experience. This page describes what we collect, how we keep it protected, and what rights you have over your data when you use stationplay.

We at stationplay treat your personal information with care. We collect only what we need to operate our platform responsibly, comply with local regulations, detect fraud, and honour your withdrawal requests. We do not sell your data to advertisers or third parties unrelated to account management. Your identity documents, payment details, betting history, and location are encrypted and stored on secure servers. We share limited data only with payment processors, compliance partners, and fraud-detection services—each bound by strict confidentiality agreements.

Our commitment is transparent and straightforward: you should know exactly what we collect, why we need it, and how long we keep it. If you have questions about your privacy on stationplay, our support team can explain our practices in detail.

What We Collect When You Use stationplay

We collect personal data at three main touchpoints: account signup, verification, and ongoing activity. During signup, we ask for your full legal name, email address, phone number, and date of birth. These must match the identity documents you upload during verification—your KTP, passport, or driver's licence. We also request your residential address via a utility bill, rental agreement, or bank statement. This information is mandatory; without it, we cannot open or verify your account.

During your first deposit, we collect payment method details. For wallet apps like DANA, e-wallet, mobile banking, and local payment, we receive confirmation from the payment processor. For bank transfers via online payment, e-wallet, mobile banking, or local payment, we record your account holder name and account number. We do not store full card numbers or banking credentials—payment processors handle those securely, and we receive only transaction confirmations.

As you use stationplay, we collect activity data: every bet placed on Liga 1 or Piala Indonesia, every live-dealer table session, every slot game round. We record timestamps, amounts, and outcomes. We also log your IP address, device type (Android, iOS, desktop), browser type, and approximate location based on IP geolocation. This activity data helps us detect fraud, calculate your loyalty tier, and apply cashback bonuses fairly.

How We Use Your Data on stationplay

We use your personal information for five core purposes. First, we verify your identity to prevent fraud and ensure account holders are real individuals of legal age. KYC verification is a regulatory requirement in all jurisdictions where we operate, including Jakarta, Surabaya, and Bandung. Second, we process your deposits and withdrawals—without your payment method data and verified name, we cannot execute transactions. Third, we calculate and credit your weekly cashback and tier progression based on activity history. Fourth, we monitor for suspicious patterns: multiple accounts from the same device, unusual betting behaviour, or account access from outside your registered location. Fifth, we comply with local anti-money-laundering regulations by tracking transaction history and flagging unusual activity.

We do not use your data for marketing unless you opt in. We do not profile you for psychological manipulation. We do not share your betting history with other users or broadcasters. Your data exists solely to support your account and keep stationplay compliant and secure.

Identity documents

Stored encrypted for fraud prevention and KYC compliance. Deleted 90 days after account closure.

Payment method

Used only to process deposits and withdrawals. Stored until your account is closed.

Activity logs

Betting history, session timestamps, and outcomes. Retained for 7 years to comply with local regulations and support dispute resolution.

IP address and device data

Collected to detect fraud and multiple-account abuse. Retained for 12 months.

Third Parties, Cookies, and Your Rights on stationplay

We use cookies and similar tracking technologies to remember your login session, save your language preference, and track which games you've accessed. These cookies do not store sensitive information—only a session token. You can disable cookies in your browser settings, but doing so will prevent you from staying logged into stationplay. We do not use third-party tracking cookies for behavioural advertising.

You have the right to request access to all personal data we hold about you. You can submit an access request via our support team, and we will provide a copy within 14 days. You also have the right to request deletion of your data after your account is closed, subject to local data-retention laws (we retain activity logs for 7 years for regulatory compliance). You cannot request deletion while your account is active, as we need your data to operate it. If we deny any request, we will explain why in writing.

Our data servers may sit outside your jurisdiction. We follow encryption and access-control standards that meet or exceed local data-protection law. If we suffer a data breach affecting stationplay accounts, we will notify all affected users by email within 48 hours, describe the breach, and outline steps we're taking to prevent recurrence. We do not ignore security incidents.

This policy applies to stationplay's use of your data. We update this policy periodically as regulations or our practices change. We will notify you via email if we make material changes. Your continued use of stationplay after we announce a change means you accept the new policy. If you have questions about how stationplay handles your information, contact our support team via live chat or email—we respond within 24 hours.